FAQs Holiday clubs
Q)What are the Funday hours?
A)
Standard Day : drop off: 830 to 850 - pick up 1545 to 16.00
Extended Day : drop off 800 - pick up 1700 (extra £10 per familiy)
Half-day morning drop off is 830 to 850 - pick up 1215 to 1230
Half-day afternoon drop off 1215 to 1230 - pick up 1545 to 1600
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Q) What if I need to collect my child at short notice?
A) In the first instance call 0117 450 4405 - If you can not get through please call the Holiday Club duty manager, their number should be on display each day, however, please ask in the morning if it is not clear. Other than duty managers staff should not have phones on them during the day.
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Q) What if my child is hurt or injured
A) All Lead coaches are first-aid trained and will follow first-aid procedures and protocols as appropriate, if deemed necessary the parent/carer will be called in the first instance. Any other injuries, knocks, or bumps will be advised to parents/carers on pick-up.
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Q) What if my child leaves or loses an item they came with?
A) Please do not email or phone us for lost property, due to the number of emails and messages we deal with over the summer, we are unable to respond to all lost property emails and messages. We will have a lost property box at our camps, you may check this every day we are running. We will keep the lost property box for 2 weeks after the holiday camps end, after which anything left will be donated to charity.
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Q) What happens if I'm running late and can't pick up on time?
A) We understand these things happen, so don't panic we will be here for you, however, please do call us if you expect to be more than 15 minutes late
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Q: What footwear is required
A: We recommend Astro-type footwear (not studded boots) . Please also ensure your child brings footwear suitable for an indoor sports hall, because if the weather is particularly bad we may move indoors for a period.
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Q: Are shin pads required?
A: Yes these are compulsory
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Q) Will you still run if raining?
A) Yes, unless the weather is posing a risk or danger then sessions will go on as normal. Children will need rain jackets.
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Q) Will my child require a packed lunch?
A) Yes they will need a packed lunch that is clearly marked as theirs. We recommend children on half days also bring snacks for break times.
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Q) Will my child need sun tan lotion?
A)Yes and applied before attending. If your child is unable to re-apply themselves during the day, please advise when you arrive.
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Q) Can I request that my child is in the same group as all his friends
A) Children will be placed in groups depending on their school year, as best as possible we will ensure friends are within the same sub-group, however, we can not promise they will be in the same groups as all their friends (but at least some of them).
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Q: Are you offering half days?
A: Yes. Your child can attend in the morning, afternoon or full day.
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Q. My child is not very experienced at football
A: This is not an issue at all, active fun regardless of ability is our focus.
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Q. Can the children bring their own footballs?
A. Yes, but we will have plenty of our own and we can't be held responsible for any child losing their own football.
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Q. Can my child refill their water bottle during the day?
A. Yes this will be possible with fountains regularly cleaned.
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Q. Are there toilet facilities?
A. Toilets will be available.
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Q, Can I bring my Dog onto the site?
A. No this is strictly forbidden. We use school sites and dogs are not permitted at any time.
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Q: Can I use Childcare vouchers?
A: Yes please see how to do that here>
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