Our Terms and Conditions
Our Standard Terms and conditions
For a block of classes, to cancel your booking you must give 30 days' notice by email to firstname.lastname@example.org, all cancellations will incur a £6 administration fee. When canceling your Go Cardless,Direct Debit, please be aware of this cancellation period.
If paying Childcare vouchers you must pay for the full term, and no refund is given should you cancel within the term you have signed up to. We still require 30 days notice if you are not renewing for the following term.
As we use School sports halls, these are sometimes used for exams, this will mean we source an alternative nearby venue if we can't use our regular sports hall. We can not give refunds or credits if you are unable to make the change of venue.
If a child is not able to attend a session they are booked for, we can not offer any credit or refund.
If an evening class or weekend session is canceled due to poor weather conditions, then we can not offer a refund, however, we will offer a credit for a future Holiday club, this credit must be used within 2 months of the canceled session
All Holiday club cancellations must be made within 7 days of the Holiday camp starting to receive a full refund.
If you are unable to make a Holiday club due to illness or injury, and notification is provided within 7 days, we can not refund any Holiday club booking.
Holiday club weather cancellation policy: If our Holiday Camps are closed due to weather conditions or any reason outside the control of Soccer Shooters, we will offer a credit to future Holiday camps, refunds can not be provided. Any discount code offered in lieu of missed sessions due to weather cancellations must be used within 2 months of the issue.
Our Covid 19 and general pandemic policy
For your child to attend our sessions your child is not in a position where they should be self-isolating.
You will be aware that we may contact you to pick up your child during the session and be available to do so.
You are aware that you need to be available to contact during the session to pick up your child in a timely manner
By signing up your child to our classes you accept that should your child, unfortunately, contract Coronavirus or any other virus, Soccer Shooters will hold no responsibility for this.
If a term booking is canceled, curtailed or reduced by Soccer Shooters due to Covid-19 or any other virus we will offer a credit for future Soccer Shooters term bookings and not holiday clubs.
If a Holiday club is canceled, curtailed or reduced by Soccer Shooters due to Covid-19 or any other virus, we will offer a credit for future Soccer Shooters Holiday club bookings and not evening and weekend classes.
If your child has to miss a session due to self-isolating then we can not offer any credit or refund for these missed sessions.
Any discount code offered in lieu of missed sessions due to a UK lockdown must be used within 3 months of the issue